Public Address Quality Improvement Project

Summary

This project focused on assessing and upgrading the Public Address System at 33 stations. This initiative aimed to enhance speech clarity, system reliability, and passenger experience. The project involved detailed system assessments, the development of a phased upgrade plan, and extensive testing to measure and improve audio quality. In addition to design and documentation, the project provided on-site support during construction, ensuring alignment with design specifications and quality standards. By minimizing disruptions to staff and passengers and maximizing working efficiency, the project delivered a modernized system that aligns with the demands of a growing urban transit network. The project is ongoing, reflecting a commitment to long-term improvement and support for public transport infrastructure.

WhereCanada
When2017–Present
TypePublic Address System Upgrade
SolutionsSystem Design, Testing, Stakeholder Management

Functional Highlights

  • Multiphase Public Address System Upgrade:
    Delivered a comprehensive, phased upgrade plan to improve audio quality and system functionality.
  • Speech Transmission Index (STI) Testing:
    Conducted pre- and post-upgrade STI testing to measure and enhance speech clarity and system performance.
  • Design and Documentation:
    Provided detailed designs and documentation to support system upgrades.
  • Stakeholder Management:
    Managed project stakeholders efficiently, ensuring alignment across all parties involved.
  • Shop Drawing Reviews:
    Reviewed and approved shop drawings to ensure compliance with design standards.
  • Site Instructions and Surveys:
    Delivered site surveys, field reports, and instructions to support implementation activities.
  • Quality Assurance:
    Performed quality reviews throughout the project lifecycle to ensure a high standard of delivery.
  • Engineer of Record Support:
    Oversaw field reviews, documentation, and construction coordination during the implementation phase.
  • Impact Minimization:
    Coordinated works to limit disruptions for station staff and passengers while optimizing working hours.
  • Testing and Reporting:
    Generated detailed pre- and post-upgrade STI test reports to validate system improvements.
  • Ongoing Support:
    Continued support beyond the design stage to oversee construction and ensure smooth implementation.